Returns due to product defects
In principle, we will respond to those who contact us by phone or email within the response period (7 days after the product arrives).
Return amount
Full price of the product
Return shipping fee
Store burden
Replacement due to product defects
In principle, we will respond to those who contact us by phone or email within the response period (7 days after the product arrives).
Return shipping fee
Store burden
Re-shipping
Store burden
Remarks: We may not be able to accept replacement depending on the stock status. In that case, please note that it will be refunded.
Refund / Exchange Contact
Kogei Co., Ltd.
Phone: 0197-51-6575
mail: info@koukougei.shop